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Shorthand.com

Shorthand.com

A premium no-code visual storytelling platform for creating immersive, high-impact scrollytelling experiences.

3.9Strong Choice

Best for mid-market and enterprise publishers.

Summary review · Last verified Oct 19, 2026 · Scored on 10 criteria · Vendors can't pay for scores

Research by Vahe Arabian · Scored and edited by the SODP team

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Key facts
Score
3.9 / 5
Tier
Strong Choice
Pricing model
Free to create; a paid plan is needed t…
Type
Digital publishing platform
Hosting
SaaS
Publishers using it
9
Founded
2013
HQ
Brisbane, Australia
Headcount
67

At a glance

  • Shorthand.com scores 3.9/5 (Strong Choice) in Benchmark Grid's independent digital publishing platforms benchmark, assessed on 10 published criteria.
  • It is built for mid-market and enterprise publishers.
  • Strongest on Security & DRM (4.7) and Print-to-digital conversion & layout (4.5); weakest on Monetisation (1.0).
  • Pricing: Free to create; a paid plan is needed to publish. Plans are Core (12 stories a year), Unlimited, Enterprise and On Demand (one-off projects…
  • 9 publishers in our tracking use Shorthand.com, from ads.txt files, page code and public case studies.
  • Scores last verified 19 Oct 2026. Vendors cannot pay for a score or a position.

Summary

Editor's update, October 2026: 19 Oct 2026 accuracy audit: removed invented syndication/partner-network claim and Reuters customer claim; pricing updated to Core/Unlimited/Enterprise/On Demand (quote-only, free to create).

Shorthand is a visual storytelling platform used by the world's most iconic brands, sports clubs, government, nonprofit, news/media, and education clients (Honda, Manchester City, etc.). ISO 27001 + SOC 2 certified. Tiered SaaS with Business and Enterprise plans plus custom CSS/HTML/JS for enterprise customers.

No-code storytelling builder for flagship long-form pieces: Shorthand stories are scroll-based visual experiences combining text, video, audio and data visualisations, published on Shorthand-hosted pages, through WordPress and Drupal plugins, or embedded in another CMS.

Read our methodology

Score breakdown

3.9 = 0.45 × 3.46 capability + 0.40 × 4.90 publisher fit + 0.15 × 2.60 cost

Σ (criterion rating × weight) across 10 criteria · scale 1 (poor) → 5 (excellent)

Print-to-digital conversion & layout4.5/5

The platform offers a sophisticated no-code drag-and-drop builder for immersive layouts and supports PDF imports.

14% of capability · What we check: Converts print pages into digital editions and supports native digital layouts.

Multi-channel distribution2.5/5

Stories are hosted on publisher domains or via embeds but lack automated cross-platform distribution to native mobile apps.

12% of capability · What we check: Publishes to web, iOS, Android and newsstands from one source.

Reader experience4.5/5

Shorthand is built specifically for WCAG 2.1 compliant, high-impact scrollytelling experiences.

12% of capability · What we check: Reflowable text, offline reading, search and accessibility.

Monetisation1.0/5

The platform lacks native support for paywalls, ad servers, or subscription management.

12% of capability · What we check: Single-copy sales, subscriptions and advertising inside editions.

Analytics & reporting3.5/5

It provides built-in cookieless analytics specifically focused on tracking reader engagement within stories.

10% of capability · What we check: Readership, engagement and sales reporting per edition and article.

Integrations & API4.0/5

The platform offers robust native integrations with WordPress and Drupal alongside options for custom code.

10% of capability · What we check: Connections to CMS, subscription systems and identity providers.

Engagement tools3.5/5

High engagement is driven by immersive visual narrative tools, though it lacks traditional features like newsletters or archives.

8% of capability · What we check: Notifications, personalisation and archives that bring readers back.

Scalability & performance3.5/5

Infrastructure leverages AWS to handle enterprise-grade traffic, though it is optimized for high-impact pieces rather than high-frequency output.

8% of capability · What we check: Handles large archives and launch-day traffic without slowdowns.

Implementation & support3.5/5

Includes professional collaborative editorial workflows and is designed for enterprise-level onboarding and team usage.

8% of capability · What we check: Onboarding, migration help and support hours.

Security & DRM4.7/5

The platform maintains an industry-leading security posture with both ISO 27001 and SOC 2 certifications.

6% of capability · What we check: Content protection, access control and security certifications.

How we score

Shorthand.com scores 3.9/5 in Benchmark Grid's independent Best Digital Publishing Platforms benchmark (benchmarkgrid.com/best-digital-publishing-platforms/shorthand-com, verified Oct 19, 2026)

Strengths & limitations

Strengths

  • Stunning visual storytelling without developer resources
  • Stories hosted on publisher domain preserve SEO value
  • Used by newsrooms including BBC, Sky News and Stuff
  • Embeddable in WordPress, Drupal or other CMSs

Limitations

  • Subscription cost significant for smaller publishers
  • Not a traditional syndication network — distribution is manual
  • Best for occasional premium pieces, not high-frequency publishing

Who uses it

Detected from site code, ads.txt records and published case studies — not from the vendor's own customer list. 3 confirmed, 6 seen in a single source.

2
Small & solo
3
Mid-market
4
Enterprise
9
Total publishers
6
Reported only

By publisher size

Enterprise
4
Mid-market
3
SMB
2

By content vertical

News
3
Business
3
Travel
1
Sports
1
Health & Fitness
1

Publishers running Shorthand.com9

Cost of ownership

2.6/ 5 · total cost of ownership
Pricing transparency1.5/5
Entry cost1.0/5
Implementation cost4.5/5
Hidden-fee risk4.0/5
Ongoing cost2.0/5

Pricing

Free to create; a paid plan is needed to publish. Plans are Core (12 stories a year), Unlimited, Enterprise and On Demand (one-off projects); prices are not published, so contact the vendor for a quote. Discounts for charities and NGOs; free plans for universities.

Pricing unclear for your setup? — we'll make the introduction. Free, and it never affects the score.

Cost data sourced from vendor pricing pages and community signals. Vendors may dispute any factor.

What users say

67%
Read positive
9
Mentions analysed
3
Independent sources
11%
Read negative
67% positive22% neutral11% negative

Sources: Reddit 56% · G2 33% · Blog 11%

Most discussed

ease of use
4
missing features
2
pricing
2
documentation
1
integrations
1
publishing workflow
1

Recent quotes

  • "Can you tell that I loved Shorthand? It’s straightforward and creates professional scrollytelling stories. I would say that it’s best for text-based stories with a heavy image focus."

    Positive·Blog

  • "my customer sent http://shorthand.com/ as an example, but this one is just too limited, too expensive, and the results are... just not that good."

    Negative·Reddit·10y ago

  • "This website is amazing : r/web_design ... I just had a look at the page, pretty expensive."

    Positive·Reddit

  • "This website is amazing"

    Positive·Reddit

9 mentions from 3 independent sources, each read and scored by our analyser. Mentions we could not tie to a real user, and those flagged as promotional, are excluded. Sentiment is opinion, and is independent of the verified publisher adoptions shown above.

The company behind Shorthand.com

Shorthand.com is operated by Shorthand. Company facts come from an independent business-data record rather than the vendor's own site.

Founded
2013
Employees
67
Headquarters
Brisbane, Australia
Ownership
Privately Held
Company profile

Who can implement it

Agencies and resellers that help publishers deploy Shorthand.com. A stronger ecosystem means lower implementation friction. Sourced from Shorthand.com's published partner directory.

All 19 partners

Compare Shorthand.com

The head-to-heads publishers look at most, then the closest contests in the same benchmark.

FAQ

How is Shorthand.com scored?

Shorthand.com scores 3.9 out of 5 in Benchmark Grid's independent Best Digital Publishing Platforms benchmark. The overall figure blends capability (45%), publisher fit (40%) and cost of ownership (15%). Capability is itself a weighted average of 10 criteria; the heaviest are print-to-digital conversion & layout (14%), multi-channel distribution (12%) and reader experience (12%). Vendors cannot pay for a score.

What size publisher is Shorthand.com built for?

Shorthand.com is built for mid-market publishers and enterprise publishers. That is the vendor's own stated target, and it is one of the inputs to our publisher-fit score — a platform that suits a national newsroom often carries more operational load than a small one can absorb.

What does Shorthand.com cost?

Free to create; a paid plan is needed to publish. Plans are Core (12 stories a year), Unlimited, Enterprise and On Demand (one-off projects); prices are not published, so contact the vendor for a quote. Discounts for charities and NGOs; free plans for universities. Our cost-of-ownership score is 2.6/5, which weighs pricing transparency, entry cost, implementation cost, hidden-fee risk and ongoing cost. Ask the vendor for a written first-year figure that includes implementation before you commit.

Who uses Shorthand.com?

We have evidenced 9 publishers running Shorthand.com. Adoptions are detected from site code, ads.txt records and published case studies rather than taken from the vendor's own customer list, and each one is listed on this page.

Can Shorthand.com pay for a better score?

No. Scores come from our editorial review of the product's documentation, demos and public evidence. A vendor can claim this listing or request a re-review, but nothing they buy changes a score or a position.

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